Our Promise
Bet Jet takes your privacy seriously. We never sell your personal data or share it without your consent. Read this Privacy Policy to understand exactly how well your data is protected.
01Introduction & Scope
This Privacy Policy ("Policy") applies to the Bet Jet platform (betjet.onl) and its associated mobile applications and services. It describes in detail how Bet Jet collects your personal information, how it is used, and how it is kept secure.
By registering on or using Bet Jet, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.
This Policy has been prepared in compliance with applicable Bangladesh laws and international data protection standards. For any questions about Bet Jet's Privacy Policy, please contact our support team.
02What information we collect
Bet Jet collects information about you from various sources. Below is a breakdown of the types of data we collect:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Email, phone number, address | Account verification and support |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Data | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Data | Betting history, preferred games | Service Improvement & Responsible Gaming |
| Cookies Data | Session tokens, preference settings | Improving user experience |
When you contact us directly — via live chat, email, or phone — details of that interaction may be collected and stored. This is used to improve the quality of our support.
03How Your Data Is Used
Bet Jet uses your personal information for the purposes listed below. Each use has a specific reason behind it, and we strictly stay within those boundaries:
- Account creation and management: For registration, login, and account security.
- Identity Verification (KYC): To verify age and identity, and to prevent money laundering.
- Payment Processing: To securely process deposits and withdrawals.
- Customer support: To respond to your questions and resolve any issues quickly.
- Promotional Communications: To send bonus offers and updates (with your consent).
- Fraud Prevention: To detect unusual activity and keep your account secure.
- Responsible Gaming: To analyze gaming patterns and provide support to users who may be experiencing problems.
- Legal obligations: To prepare mandatory reports for government regulatory authorities.
- Service Improvement: As analytical data to help improve the platform experience.
05Cookies Policy
Bet Jet's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help enhance your experience.
Types of cookies we use:
- Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: To remember your language preferences and settings.
- Analytics Cookies: To analyse website usage and drive improvements.
- Security Cookies: To detect fraud and bot activity.
You can disable non-essential cookies through your browser settings, though some platform features may be limited as a result.
06Data Security Measures
Bet Jet uses industry-leading security measures to protect your personal and financial information. The following technologies and processes are in place as part of our Privacy Policy:
- 256-bit SSL Encryption: All data transfers take place through encrypted channels.
- Data Encryption: Stored sensitive data is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Regular reviews conducted by independent third-party experts.
- Access controls: Only authorized personnel have access to data on a need-to-know basis.
- Suspicious Activity Monitoring: Automated 24/7 monitoring systems are active at all times.
Please note that no method of transmission over the internet is 100% secure. You also have a responsibility to protect your account — use a strong password and keep 2FA enabled.
07How Long Your Data Is Retained
Bet Jet retains your information only for as long as necessary. All data is stored while your account remains active. After account closure, certain information may be retained for the following reasons:
- Legal obligations: Retaining financial transaction records for a minimum of 5 years is required under Bangladesh law.
- KYC documents: Up to 5 years after account closure.
- Dispute Resolution: Until any ongoing dispute has been fully resolved.
- Fraud Prevention: Records of fraudulent activity may be retained for an extended period.
After the retention period, data is securely deleted or anonymized.
08Your Rights
Under Bet Jet's Privacy Policy, you have the following rights regarding your personal information:
Right to Access Your Data
You have the right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing
You may request that we restrict the use of your data for specific purposes.
Right to Data Portability
You may request a download of your data in a standard, portable format.
Right to object
You have the right to object to the use of your data for specific purposes.
09Protection of Minors' Data
Bet Jet strictly prohibits membership for anyone under 18. We do not knowingly collect personal information from minors.
If we are informed that a person under the age of 18 has used or is using our platform:
- The associated account will be suspended immediately.
- All data belonging to that individual will be securely deleted.
- The associated transactions will be reviewed.
If a parent or legal guardian believes a minor's information has been collected by mistake, please contact us immediately.
10Policy Changes & Updates
Bet Jet may update this Privacy Policy from time to time. Changes may occur due to service updates, legal obligations, or security improvements.
We will notify you of any significant changes through the following channels:
- A notification will be sent to your registered email address.
- A notice will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be revised accordingly.
Continued use of the Bet Jet platform after any changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page regularly.
11Contact Us
For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact our dedicated support team:
Bet Jet is committed to protecting your privacy at all times. Every complaint is taken seriously and resolved as promptly as possible.