Bet Jet FAQ — answers to all your questions

Login On the page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Enter the code to set a new password — completely free.

No. Under Bet Jet's policy, each user may only hold one account. If multiple accounts are found, all of them may be closed and the balance forfeited.

KYC verification keeps your account secure and helps prevent fraud. A copy of your national ID or passport is typically required before large withdrawals. It's a one-time process.

Too many incorrect password attempts may temporarily lock your account. Wait a moment and try again. If the issue persists, email [email protected] — it will be resolved within 24 hours.

Bet Jet currently supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. Cryptocurrency options are also being added in phases.

Minimum deposit: BDT 300
Minimum withdrawal: BDT 500
Deposits are generally free of any service charge. A small processing fee may apply on withdrawals depending on the payment gateway.

Withdrawals via bKash and Nagad typically arrive within 3–10 minutes. Bank transfers may take 1–3 business days. During peak times, processing may take up to 24 hours.

Wait 5–10 minutes and refresh the page. If your balance still doesn't appear, take a screenshot of the transaction and send it to [email protected]. Our team will resolve it promptly.

Bet Jet offers betting on 30+ sports including cricket, football, tennis, badminton, basketball, volleyball, hockey, and kabaddi. eSports betting is available as well.

Live betting lets you place bets while a match is in progress. Odds update in real time, so you can make decisions as the action unfolds. Log in and Bet Visit the page to see all live events.

Slots Minimum bets start from just BDT 1. Each slot game has its own minimum and maximum bet limits, shown in the game details.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as a match being abandoned or incorrect odds being posted — the bet will be automatically voided and your balance refunded.

New members receive a welcome bonus upon registration, plus an additional bonus on their first deposit. Visit the promo page for full details on bonus amounts and terms.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you need to place a certain amount in bets before the bonus converts to withdrawable cash. The full terms are clearly stated in each bonus description.

You are automatically promoted to higher VIP tiers as you accumulate points through regular betting. For more details, VIP Visit the page.

Yes. Bet Jet offers OTP-based two-step verification. A code is sent to your mobile whenever you log in or make a large withdrawal, adding an extra layer of protection to your account.

If you suspect unauthorized access to your account, change your password immediately and contact us at [email protected]. Our security team will investigate promptly.

The Bet Jet app is available on both Android and iOS. Download Go to the page and download the app for your device. You can also download the APK file directly.

Yes, absolutely. You have one Bet Jet account — whether you log in via the website or the app, your balance, bet history, and bonuses are all in sync.

When installing the APK on Android, you may need to enable "Unknown Sources". Go to Settings > Security > Install from Unknown Sources and allow it. If you still have trouble, App See the page for detailed instructions.